On-Going Support

hyperCare is an ongoing support program designed to scale to the level of help required by each individual client. hyperCare provides a toll-free phone support number and ticketing solution to enter incidents with a guaranteed service level agreement (SLA) to ensure that these issues will be resolved in a timely manner.

hyperCare is delivered by a dedicated support team of SAP and SuccessFactors consultants averaging 8 years of HR consulting experience, with access to the entire expert community at hyperCision to ensure that every issue is promptly resolved by the optimal resource.